Privacy Policy

Last Updated: November 1, 2023

At Lodybert, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal data. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

1. Personal Information: When you place an order or create an account, we may collect information such as your name, email address, postal address, and phone number.

2. Payment Information: To process your orders, we collect payment information, including credit card details, but we do not store this information. We use secure payment processing services.

3. Communications: We may retain records of your correspondence with us, including emails, chat logs, and other forms of communication.

4. Log Data: When you use our website, our servers may automatically log standard information, including your IP address, browser type, and the pages you visited.

How We Use Your Information

We use your personal information for the following purposes:

1. Order Fulfillment: To process and fulfill your orders, including shipping and customer service.

2. Communication: To provide order updates, respond to your inquiries, and send marketing and promotional materials.

3. Improvement: To enhance our website, products, and services, based on your feedback and usage patterns.

Data Sharing

We do not sell, trade, or share your personal information with third parties for their marketing purposes. However, we may share your data with trusted service providers who assist us in conducting our business operations, such as payment processors, shipping carriers, and marketing services.

Your Choices

1. Email Communications: You can choose to receive marketing emails from us. If you no longer wish to receive such communications, you can unsubscribe via the “Unsubscribe” link in the email.

2. Access and Correction: You have the right to access and correct your personal information. You can do so by logging into your account or by contacting our customer support.

Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

Updates to this Privacy Policy

We may update this Privacy Policy as necessary to reflect changes in our practices and legal requirements. We encourage you to review this page periodically to stay informed about how we protect your privacy.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at hello@lodybert.com or Whatsapp 0822-1069-8894.

By using our website, you agree to the terms and conditions outlined in this Privacy Policy.