INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I place an order?
Ordering from Lodybert is easy! Simply browse our website, select the items you love, and add them to your cart. When you're ready, click on the cart icon and follow the simple checkout process.
What payment methods do you accept?

We accept a variety of payment methods, including virtual account, gopay, dana, qris and more, to provide flexibility in your payment choices.

What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you're not, please visit our Returns & Exchanges page for detailed information on our return policy and how to initiate a return or exchange.
Do you offer delivery throughout Indonesia?
Yes, we ship throughout Indonesia. Please check our Shipping & Delivery page for more information on shipping rates and estimated delivery times.
What sizes do you offer?
We strive to be inclusive, offering a wide range of sizes to accommodate all body types. Our sizes typically range from S to XXL. You can find specific size charts for each product on its respective product page.
How can I contact your customer support team?

We're here to help! You can reach our friendly customer support team by whatsapp 0822-1069-8894. We aim to respond to all inquiries within 24 hours.

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